How to Reach Us
Messages to the editorial team should be sent through the contact channel published on this website. Every message is read by a person. We do not contact readers through social media accounts or ask for personal details over chat, so treat any message claiming to be from us through another route with caution.
Topics We Can Help With
Please get in touch if you want to report a factual error, flag information that has become outdated, point out a broken link or ask a general question about the content of our football betting guide. Typical subjects include licence details, football market coverage, bet builder or cash out rules, payment methods, bonus terms and withdrawal conditions described on our pages.
What to Include in Your Message
The more specific the message, the faster it can be checked. Include the page address, copy the sentence you are querying and explain what you believe is correct. Where possible, add a source we can verify, such as the bookmaker’s current terms or the regulator’s register entry. Screenshots of public pages are useful; screenshots of your personal account are not needed.
What We Cannot Do
We are not connected to any bookmaker account. We cannot approve or speed up a withdrawal, reverse a voided bet, lift an account restriction or reopen a closed account. For problems of this kind, contact the bookmaker’s customer service first and then follow the complaints procedure set out in its terms, keeping copies of all messages and transaction references.
Protect Your Personal Information
Never send us passwords, card numbers, bank details or identity documents. We do not need them to answer an editorial question, and sending them by email or form creates unnecessary risk. Details you provide are used only to reply, as explained in our Privacy Notice.
If You Are Worried About Your Betting
Contacting a website is not the quickest route to help. Independent support services, bank gambling blocks and device-blocking software can act immediately, and an active GamStop exclusion should be left in place. Our Responsible Gambling page brings these options together.
Back to the Football Betting Guide
To compare the current football sportsbooks and the checks behind them, return to our non GamStop football betting sites guide.
